Thursday, November 8, 2007

Kaiser Lists Flagship Studios’ Priorities

Kaiser Hwang, Hellgate: London’s Senior Community Manager, posted a message on the official forums yesterday, in which he makes a list of the team’s current priorities regarding several issues, which most of you already encountered in the game.


We realize many of you are experiencing a variety of problems. We at Flagship
and Ping0 are working hard to address these issues.
Our current top
priorities are:
* Resolving any remaining problems related to billing and
subscriptions.* Fixing two known bugs which cause players to sometimes lose
items (one related to dual focus/dual melee, and one related to loading
issues).* Making improvements to memory usage in order to reduce “Memory
Exhausted” crashes.* Fixing a known issue with the user interface which causes
the application to lock up intermittently.
* An issue which occasionally
prevents characters from being able to load or switch instances.* General chat
interface improvements. (Many improvements are in the works).* Random
disconnects and lag.* Allowing higher resolution textures and models for other
players.* Various known problems with being able to continue interrupted side
quests.* Remnant quest items not getting destroyed and “clogging” up inventory.*
Continued problems with saving / loading Engineer Drone items.* Invisible party
members.* The nanoforge not correctly improving rare and better armors.* Getting
stuck on collision.
Some of these are issues which will be fixed as soon as
possible and go live in upcoming patches, some will be in our upcoming content
patch, and others are issues on which we will make gradual improvements to on a
continuous basis.
Of course we also have a more extensive bug list as well as
lot of general improvements and new content in the works. Everyone here is
working full-time to support Hellgate. We appreciate your patience.

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